Refund policy

At SheReigns Hair Extensions, customer satisfaction is important to us. Due to the nature of our products and for hygiene and safety reasons, all sales are considered final.

Returns

We do not accept returns on hair extensions that have been opened, worn, altered, or tampered with in any way.

Refunds

Refunds are only issued if:

  • You receive the wrong item.

  • Your order arrives damaged.

  • Your order is missing items.

To be eligible for a refund or replacement, you must contact us within 48 hours of receiving your order and provide clear photos of the issue.

Exchanges

Exchanges may be approved for eligible items that remain unopened, unused, and in their original packaging. Approval is at our discretion.

Non-Refundable Items

  • Opened hair extensions

  • Worn or used products

  • Customized orders

  • Sale or promotional items

Contact Us

If you have any questions regarding your order, please contact us through our Contact Us page. Our team will be happy to assist you.

Thank you for choosing SheReigns Hair Extensions. We appreciate your trust and support.

 

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